KARINA BIRIUKOVA

Property Management in Wroclaw

Owning a rental in Wroclaw while living elsewhere should generate income, not midnight phone calls. I place reliable tenants, enforce lease terms politely but firmly, collect rent, coordinate repairs, and report to you in English so you always know how your asset is performing.

What property management includes

Full-service management typically covers marketing a vacancy, screening applicants, preparing or renewing leases, move-in and move-out inspections with photo protocols, monthly rent collection, handling minor tenant requests, sourcing tradespeople for maintenance, paying predictable bills if you authorize it, and delivering periodic financial summaries. You choose the bundle: some owners only want tenant placement plus handover, others want a completely hands-off relationship where I am the first point of contact for anything that happens inside the flat.

Everything is governed by a written mandate that lists fees, notice periods, spending thresholds for repairs, and how you prefer to receive updates—email, WhatsApp, or scheduled video calls. Transparency matters because you are entrusting both cash flow and reputation to someone local.

Who benefits

Remote owners who bought through our purchase service or inherited a flat often lack Polish language skills and local contractor contacts. Investors adding a second or third unit want standardized processes instead of reinventing the wheel per apartment. Expats temporarily relocated but keeping a Wroclaw home as a rental need someone who can bridge cultural expectations between international tenants and Polish building rules. Even Polish owners living in Warsaw or abroad sometimes prefer an agent who already knows the housing community board and the quirks of their staircase.

Tenant finding and verification

Finding a tenant is more than posting photos online. I write honest listings that attract the right profile—students near campuses, young professionals on tram lines, families needing two bedrooms and quiet hours. Applications are checked for income stability, references where available, and identity documents. For foreign tenants I explain local norms around deposits and utility transfers so misunderstandings do not poison the relationship in week one.

If you are comparing self-management versus assisted leasing, the rental service page describes how I support tenants; as a landlord you get the other side of that same professionalism—consistent screening and lease language that protects your property.

Rent collection and financial reporting

Rent due dates, late fees, and acceptable payment methods are spelled out before keys are handed over. I track incoming transfers, chase polite reminders when needed, and escalate according to a plan we agree in advance. Each quarter—or monthly if you prefer—you receive a simple statement showing rent received, management fees, third-party invoices paid, and net amount forwarded to your account. This paperwork makes tax reporting abroad easier and satisfies many mortgage lenders who ask for rental income documentation.

Maintenance and inspections

Preventive care saves money. I schedule annual walkthroughs when the lease allows, check smoke detectors and obvious moisture signs, and note when facade or roof projects are coming from the housing association budget—so you are not surprised by a large renovation invoice. When something breaks, I obtain comparable quotes for non-urgent work and move fast for emergencies within the limit you set. All vendors I recommend carry appropriate insurance; you may also nominate your own trades if you prefer.

Between tenants I coordinate deeper cleaning, minor painting, and inventory updates so the next marketing cycle starts strong rather than from a tired listing photoset.

Pricing model

Management fees are usually a percentage of monthly rent plus VAT, with a separate one-time letting fee when a new tenant signs. Exact numbers depend on property size, location, furnishing level, and whether short stays are involved. There are no hidden portal charges buried in fine print—I disclose what advertisements cost and whether they are included. For owners who only need marketing and tenant check without ongoing administration, a flat placement fee may be more economical.

We review the agreement annually or when rent levels shift materially so your net yield stays aligned with the market.

Compliance and insurance

Polish rental law evolves; deposit caps, registered lease topics, and tax reporting obligations deserve attention. I flag changes relevant to your situation and recommend specialists for accounting or insurance products that cover landlord liability. Being proactive beats learning from a denied claim after an incident.

Onboarding a property you already rent out

If a tenant is already in place, I review the existing lease, deposit handling, and any informal side agreements so we formalize what matters going forward. Sometimes a mid-lease takeover simply means introducing myself as the new contact for repairs and rent; other times we schedule a renewal that aligns rent with the market while rewarding a reliable occupant. Either way, continuity reduces vacancy risk.

Communication rhythm

Remote owners often want a single monthly digest rather than a message per lightbulb. We agree on thresholds: routine maintenance below a set amount proceeds automatically, while capital expenses wait for your written approval. That balance keeps small problems from becoming emergencies without flooding your inbox.

Discuss your property

Send the address and whether it is occupied — I will propose a management or letting package tailored to you.

Property management — questions

Do you manage single flats or only large portfolios?

I work with individual landlords who own one apartment in Wroclaw as well as small portfolios. The scope of service scales with the number of units and whether you want full management or tenant-placement only.

How do you handle emergency repairs when I am in another time zone?

We agree in advance on spending limits and trusted contractors. For urgent issues such as leaks or heating failure, I coordinate access with the tenant and inform you with photos and invoices according to your preferred channel.

Can you pay building fees and utilities on my behalf?

Yes, with a clear mandate and funding arrangement. Many owners maintain a Polish account or transfer a monthly float; I reconcile statements and send you a simple summary.

What happens when a tenant stops paying rent?

I follow the notice procedures in your lease, document communication, and involve a legal specialist if eviction becomes necessary. Early intervention usually resolves most cases before court.

Is management different for short-term versus long-term rentals?

Yes. Long-term leases focus on stable tenants and predictable compliance with housing law. Short stays involve higher turnover, furnishing wear, and sometimes platform rules. I advise which model fits your building regulations and your tax situation.